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BENEFITS
Building Economic, Needs-Based and Environmental evaluation Frameworks for Inclusive Transformation of Social services in Europe
BENEFITS aims to assess the social, economic, and environmental value of social services.
Operated by: KMOP

CHALLENGE

The BENEFITS initiative aims to develop a comprehensive, multidimensional framework for measuring social services’ value.
The BENEFITS initiative aims to address the critical challenge of inadequately measuring and valuing social services in Europe. Traditional economic indicators fail to capture the comprehensive societal impact of social services, leading to underestimation of their true value. By developing innovative methodologies and tools, BENEFITS seeks to create a holistic framework that quantifies the multidimensional benefits of social services beyond mere financial metrics. This approach will enable policymakers, stakeholders, and researchers to better understand, assess, and improve social service provision, ultimately contributing to more effective and equitable social policies across European countries.

The Project

BENEFITS - Building Economic, Needs-Based and Environmental evaluation Frameworks for Inclusive Transformation of Social services in Europe

GA Number

101179032

Project Status

Ongoing

Funded by

HORIZON

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Holistic Valuation Framework

The Holistic Valuation Framework is designed to identify, measure, and monetize the social, economic, and environmental value-added of social services. It builds upon existing beyond-GDP methodologies and introduces novel indicators to capture complex, context-specific aspects of social welfare. By integrating quantitative data, qualitative insights, and advanced modeling techniques, this framework delivers a comprehensive approach to appraising social services. Its ultimate goal is to support policymakers, service providers, and researchers in making evidence-based decisions, ensuring that investments in social services are accurately accounted for and aligned with community needs.
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European Green Book for Social Services Appraisal

The European Green Book for Social Services Appraisal provides standardized guidelines, metrics, and best practices to evaluate social services across diverse European regions. Drawing upon research findings, stakeholder feedback, and empirical data, it offers a clear set of steps and criteria to ensure that evaluations are both rigorous and context-sensitive. By harmonizing assessment procedures and emphasizing measurable outcomes, the Green Book helps decision-makers compare, prioritize, and improve social programs. Its recommendations further serve as a reference point for new initiatives seeking to measure social service performance at regional, national, or EU-wide levels.
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Social Services Policy Observatory

The Social Services Policy Observatory functions as a central hub for collating, analyzing, and disseminating information on social services development and impact throughout Europe. By synthesizing real-time data, policy documents, and stakeholder inputs, the Observatory enables policymakers, organizations, and citizens to track changes in social service provision and uptake. It also fosters cross-country learning by highlighting successes, challenges, and innovative practices. The Observatory’s interactive tools and data visualization features empower users to explore trends, compare outcomes, and make informed decisions that reflect community priorities and legislative contexts.
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BENEFITS Visualisations Platform

The BENEFITS Visualisations Platform provides an advanced technological framework to collect, process, and present data related to social services in a user-friendly manner. Incorporating cutting-edge web analytics, natural language processing, and real-time data aggregation, the Platform transforms raw information into clear, intuitive visuals and dashboards. It supports multilingual content, bias detection, and even fake news identification, allowing stakeholders to better understand public sentiment, policy debates, and service outcomes. By making complex data easily accessible, the Platform encourages wider engagement, fosters transparency, and supports evidence-based policymaking.
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Policy Evaluation Toolkit

The Policy Evaluation Toolkit (EVAL-KIT) consolidates the project’s findings, methodological insights, and practical resources into a single, comprehensive package for end-users. It encompasses qualitative and quantitative indicators, guidelines for implementation, and recommended policy designs. Developed through iterative pilot testing and stakeholder consultation, the EVAL-KIT offers adaptable templates and workflows to assess social services within various European contexts. Its flexible design ensures that organizations of different scales -ranging from local community groups to large public institutions- can adopt and tailor the Toolkit to their unique operational needs

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Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Research executive Agency. Neither the European Union nor the granting authority can be held responsible for them.

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